Terms of Service
Last updated: February 5, 2021
From everyone at Systematic, thank you for using our products!
When we say “Company”, “we”, “our”, or “us” in this document, we are
referring to Systematic, LLC.
When we say “Services”, we mean any product created and maintained by
Systematic, LLC. That includes Turbocharger, whether delivered within
a web browser, desktop application, mobile application, or another
When we say “You” or “your”, we are referring to the people or
organizations that own an account with one or more of our Services.
We may update these Terms of Service in the future.
When you use our Services, now or in the future, you are agreeing to
the latest Terms of Service. That's true for any of our existing and
future products and all features that we add to our Services over
time. There may be times where we do not exercise or enforce any right
or provision of the Terms of Service; in doing so, we are not waiving
that right or provision.
These terms do contain a limitation of our liability.
If you violate any of the terms, we may terminate your account.
You are responsible for maintaining the security of your account and
password. The Company cannot and will not be liable for any loss or
damage from your failure to comply with this security obligation.
You may not use the Services for any abusive purposes including but
not limited to:
- Violence, or threats thereof
- Child exploitation
- Phishing or otherwise attempting fraud
- Infringing on intellectual property
You are responsible for all content posted and activity that occurs
under your account. That includes content posted by others who
either: (a) have access to your login credentials; or (b) have their
own logins under your account.
You must be a human. Accounts registered by “bots” or other
automated methods are not permitted.
Payment, Refunds, and Plan Changes
If you are using a free version of one of our Services, it is really
free: we do not ask you for your credit card and — just like for
customers who pay for our Services — we do not sell your data.
For paid Services that offer a free trial, we explain the length of
trial when you sign up. After the trial period, you need to pay in
advance to keep using the Service. If you do not pay, we will freeze
your account and it will be inaccessible until you make payment. If
your account has been frozen for a while, it may be automatically
All fees are exclusive of all taxes, levies, or duties imposed by
taxing authorities. Where required, we will collect those taxes on
behalf of the taxing authority and remit those taxes to taxing
authorities. See our
We gladly process refunds due to billing mistakes. Please take care
to report any mistakes within 60 days.
Cancellation and Termination
You are solely responsible for properly canceling your account.
Within each of our Services, we provide a simple no-questions-asked
cancellation link. You can find instructions for how to cancel your
All of your content will be inaccessible from the Services
immediately upon cancellation. Within 30 days, all content may be
permanently deleted from active systems and logs. We cannot recover
this information once it has been permanently deleted.
If you cancel the Service before the end of your current paid up
month, your cancellation will take effect immediately, and you will
not be charged again. We do not automatically prorate unused time in
the last billing cycle.
We have the right to suspend or terminate your account and refuse
any and all current or future use of our Services for any reason at
any time. Suspension means you and any other users on your account
will not be able to access the account or any content in the
account. Termination will furthermore result in the deletion of your
account or your access to your account, and the forfeiture and
relinquishment of all content in your account. We also reserve the
right to refuse the use of the Services to anyone for any reason at
Verbal, physical, written or other abuse (including threats of abuse
or retribution) of Company employee or officer will result in
immediate account termination.
Modifications to the Service and Prices
Sometimes we change the pricing structure for our products. We tend
to exempt existing customers but this may not always be the case. If
we do so, we will give at least 30 days notice and will notify you
via the email address on record. We may also post a notice about
changes on our websites or the affected Services themselves.
Uptime, Security, and Privacy
Your use of the Services is at your sole risk. We provide these
Services on an “as is” and “as available” basis. We do not offer
service-level agreements — but do take uptime of our applications
We reserve the right to temporarily disable your account if your
usage significantly exceeds the average usage of other customers of
the Services. Of course, we'll reach out to the account owner before
taking any action except in rare cases where the level of use may
negatively impact the performance of the Service for other
We take many measures to protect and secure your data through
backups, redundancies, and encryption. We enforce encryption for
data transmission from the public Internet. There are some edge
cases where we may send your data through our network unencrypted.
When you use our Services, you entrust us with your data. We take
that trust to heart. You agree that Systematic may process your data
as described in our
We use third party vendors and hosting partners to provide the
necessary hardware, software, networking, storage, and related
technology required to run the Services.
Copyright and Content Ownership
All content posted on the Services must comply with U.S. copyright
We claim no intellectual property rights over the material you
provide to the Services. All materials uploaded remain yours.
We do not pre-screen content, but reserve the right (but not the
obligation) in our sole discretion to refuse or remove any content
that is available via the Service.
The names, look, and feel of the Services are copyright© to the
Company. All rights reserved. You may not duplicate, copy, or reuse
without express written permission from the Company. You must
request permission to use the Company's logo or any Service logos
for promotional purposes.
You agree not to reproduce, duplicate, copy, sell, resell or exploit
any portion of the Services, use of the Services, or access to the
Services without the express written permission by the Company.
You must not modify another website so as to falsely imply that it
is associated with the Services or the Company.
Features and Bugs
We design our Services with care, based on our own experience and the
experiences of customers who share their time and feedback. However,
there is no such thing as a service that pleases everybody. We make no
guarantees that our Services will meet your specific requirements or
We also test all of our features extensively before shipping them. As
with any software, our Services inevitably have some bugs. We track
the bugs reported to us and work through priority ones, especially any
related to security or privacy. Not all reported bugs will get fixed
and we don't guarantee completely error-free Services.
Services Adaptations and API Terms
We offer Application Program Interfaces ("API"s) for some of
our Services. Any use of the API, including through a third-party
product that accesses the Services, is bound by the terms of this
agreement plus the following specific terms:
You expressly understand and agree that we are not liable for any
damages or losses resulting from your use of the API or third-party
products that access data via the API.
Abuse or excessively frequent requests to the Services via the API
may result in the temporary or permanent suspension of your
account's access to the API. The Company, in its sole discretion,
will determine abuse or excessive usage of the API. If we need to
suspend your account's access, we will attempt to warn the account
owner first. If your API usage could or has caused downtime, we may
cut off access without prior notice.
We mention liability throughout these Terms but to put it all in one
You expressly understand and agree that the Company shall not be
liable, in law or in equity, to you or to any third party for any
direct, indirect, incidental, lost profits, special,
consequential, punitive or exemplary damages, including, but not
limited to, damages for loss of profits, goodwill, use, data or
other intangible losses (even if the Company has been advised of
the possibility of such damages), resulting from: (i) the use or
the inability to use the Services; (ii) the cost of procurement of
substitute goods and services resulting from any goods, data,
information or services purchased or obtained or messages received
or transactions entered into through or from the Services; (iii)
unauthorized access to or alteration of your transmissions or
data; (iv) statements or conduct of any third party on the
service; (v) or any other matter relating to this Terms of Service
or the Services, whether as a breach of contract, tort (including
negligence whether active or passive), or any other theory of
If you have a question about any of the Terms of Service, please